Base de Conhecimento

Set up Microsoft Outlook to access G Suite Gmail

If your G Suite users want to send and receive mail from another email client, such as Microsoft® Outlook®, a G Suite administrator must first enable Internet Message Access Protocol (IMAP) access in the admin console. You can enable access for everyone or only those in specific organizational units. 

1. In your Google Admin console (at admin.google.com)...
2. Go to Apps > G Suite > Gmail > Advanced settings.

   Note: Depending on the version of G Suite you're using, these settings might be located in: Apps > G Suite > Settings for Gmail > End User Access.

3. In the Organizations section, select the organizational unit you want to configure settings for.
4. Next to POP and IMAP Access, check or uncheck the Disable POP and IMAP access for all users box.

If you check the box, POP and IMAP are fully disabled for all users in your domain.

• - Users can't access POP and IMAP settings in the Gmail interface.
• - Users can't access their mail via POP or IMAP even if they originally had it on.

If you uncheck the box, POP and IMAP using modern security standards is enabled for your users, but IMAP for use with less secure apps remains disabled.

• - POP access is automatically turned on for your users.
• - To use IMAP with less secure apps, users need to enable IMAP in their Gmail settings under Forwarding and POP/IMAP, and then follow this instructions to Let less secure apps use your account.

If your administrator already enabled IMAP for the user account, now you can enable IMAP for your Gmail account

1. On your computer, sign in to Gmail with your G Suite account.
2. In the top right, click Settings Settings and then Settings.
3. At the top, click Forwarding and POP/IMAP.  Don't see this tab? See above section to make sure IMAP is enabled for your domain.​
4. In the IMAP Access section, select Enable IMAP.
5. At the bottom, click Save Changes.

Now, you can use these steps for Outlook 2013. If you’re using a different version of Outlook, see Other mail clients.

1. In Outlook 2013, click File  Info.
2. Click Account Settings and then Account Settings.
3. On the Email tab, click New.
4. Select Email Account and click Next.
5. Select Manual setup or additional server types and click Next.
6. Select POP or IMAP and click Next.
7. Enter your account details:
   • - Your Name: Enter your name.
   • - Email Address: Enter your G Suite username, for example [email protected].
   • - Account type: Choose IMAP.
   • - Incoming mail server: Enter imap.gmail.com.
   • - Outgoing mail server (SMTP): Enter smtp.gmail.com.
   • - User Name: Enter your G Suite username, for example [email protected].
   • - Password: Enter your G Suite account password. If you use 2-Step-Verification to access your G Suite account, an App password is needed. Learn how to generate an App password.
8. Click More Settings.
9. On the Outgoing Server tab, check the My outgoing server (SMTP) requires authentication box and the Log on using radio button.
10. Enter your full username and password again.
11. On the Advanced tab, under Server Port Numbers, enter the following information:
    • Incoming server (IMAP): Enter 993.
    • Use the following type of encrypted connection: Choose SSL.
    • Outgoing server (SMTP): Enter 465.
    • Use the following type of encrypted connection: Choose SSL.
12. On the Advanced tab, under Sent Items, check the Do not save copies of sent items box.
13. Click OK Next.
14. Wait while Outlook tests your settings, and then click Finish.

Other mail clients

For other mail clients, including different versions of Outlook and Mail, go to the application’s support page for help with setting up IMAP. You might need to provide the following details:

Account information

Full name or display name: This is how your name appears when you send email

Your G Suite account details: Your username and password

Incoming mail settings

Server: imap.gmail.com

Require SSL: Yes

Port: 993

Outgoing mail

Server: smtp.gmail.com

Require SSL: Yes

Require TLS: Yes

Require authentication: Yes

Port for SSL: 465

Port for TLS/STARTTLS: 587

Note: Some IMAP clients might implement the IMAP4rev1 protocol only partially or incorrectly, and therefore some features might not work as expected. Third-party IMAP clients are not supported by Google. Problems with a third-party IMAP client must be handled by the third-party vendor.

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